We are delighted to announce that GRP has won the Insurance Times Commercial Lines Broker of the Year Award.

The Group’s submission focused on GRP brokers’ unique business model which brings value to all key stakeholders, evidenced by:

  • The outstanding NPS customer satisfaction score we achieved in last year’s survey of over 80,000 commercial broking clients

  • The strong relationships we have established with our key insurer partner accounts supported by some fantastic testimonials (please see here - https://www.grpgroup.co.uk/about-our-group/insurer-partners/)

  • Feedback from staff as part of the wellbeing surveys we carried out during the lockdown

  • The impressive continued growth and profitability of GRP Group in the face of the incredibly difficult economic environment created by the pandemic

Winning this prestigious industry award is testament to the hard work of all our staff, who have remained focussed on delivering an outstanding service to clients through an incredibly difficult year.